Buildlogic Support
Buildlogic is an Australian owned and operated business. We have offices in Brisbane, Sydney, Melbourne and Perth meaning we are available to help when you need it.
We offer multiple levels of support to all our clients through our support team. From technical questions to user help there is always someone available.
With the addition of the knowledge base and chat line, your questions can be answered swiftly and efficiently, enabling you to progress quickly.
Online Chat
When we built our web version, we introduced a chat line to help you find answers to questions and problems quickly.
The Buildlogic chat is manned by a real person who may be able to answer your question or problem immediately and if not, will escalate it to the support team immediately.
This proactive approach ensures your concerns receive the attention they deserve, helping you overcome any challenges you encounter.
Phone Support
Sometimes it is easier to just pick up the phone. Our specialised team can organise a time to contact you and talk through any problems you are facing.
Knowledge Base
The Buildlogic Knowledge Base serves as an helpful resource for users seeking support and guidance. It offers a comprehensive list of solutions and answers to our most frequently asked questions, covering a wide range of topics related to, troubleshooting and the software’s features.
This extensive repository is designed to empower users to find quick and accurate solutions independently, reducing the need for direct support interventions.
