Support
Buildlogic is an Australian owned and operated business. We have offices in Brisbane, Sydney, Melbourne and Perth meaning we are available to help when you need it.
We offer three levels of support to all our clients through our specialised team. From technical questions to user help there is always someone available.
We offer three levels of support to all our clients through our specialised team. From technical questions to user help there is always someone available.
Online Chat
When building an online system, we wanted to have a quick chat function to help you navigate the knowledge base and find answers to simple problems. This chat has a real human on the other end, if we can’t find the answer to your problem it will be escalated to our support team immediately.
Internet Support
If your needs are more complicated, send a screen shot and to our support email and this will be automatically allocated to the appropriate support member. Providing a quick and appropriate response.
Phone Support
Finally, sometimes it is easier to just pick up the phone. Our specialised team can organise a time to contact you and talk through any problems you are facing.